Sales & Customer Service Team Manager
Join a company recognized by the Post Dispatch as one of “St. Louis’ Best Places to Work” Little Fishes Swim School is seeking a full time person to manage the customer and potential customer interactions through marketing and inside sales/customer service team.
We have an energetic, casual and fun work environment but we are serious about our branding, enrollment goals and the exceptional customer experience we provide.
Maintain the highest standard for company brand with our facilities, staff and customer interactions Hire, train and manage a team of customer service/inside sales people Plan and execute customer communications Strategic planning and execution of internal and external schedules Provide regular reporting initiatives and progress toward enrollment goals Coordinate with various departments to achieve company goals
Bachelor’s degree required with a minimum two years of work experience, ideally in sales and customer service Strong organizational, interpersonal, problem solving and team building skills Ability to apply analytical skills to translate data into actionable insights Excellent Communication skills both written and verbal Ability to demonstrate flexibility in a rapidly changing, fast-paced work environment High level of independence and willingness to do whatever necessary to complete the job successfully Proficiency with Microsoft Office tools (Word, Excel etc.)
For more information or to submit your resume, contact:
Marie Milford (816) 666-1218 firstname.lastname@example.org